ALCHEMY AFFAIRS
Corporate & Community Event Professionals
Frequently Asked Questions (FAQs)
All You Need to Know About Our Event Planning Services
Q: How early should I contact you to start planning my event?
A: Ideally, we recommend reaching out at least 6 months before your event (for corporate) and 3 months (for private). This timeframe allows us to secure the best venues and vendors, and to plan each detail meticulously. However, we can also accommodate shorter timelines depending on the complexity and scale of your event.
Q: Can you work with my specific budget?
A: Absolutely! We believe every event can be beautiful, regardless of budget size. During our initial consultation, we’ll discuss your budget and tailor our services to match it, ensuring we deliver the best possible experience within your financial parameters. As happy as we are to work with your budget, you'll need to have realistic goals on what that budget can achieve.
Q: Do you handle destination events?
A: Yes, we do! We are equipped to plan and manage events at both local and destination venues. Our team can handle the complexities of a destination event, including travel arrangements, accommodations, and local vendor coordination. We service corporate clients WA wide also.
Q: What types of events do you specialize in?
A: We specialize in a wide range of events including elopements, corporate events, private parties, birthdays, conferences, training seminars, and more. Each event is unique, and we tailor our services to meet the specific needs and style of each occasion.
Q: How do you select vendors for my event?
A: We have a curated list of trusted vendors known for their quality and reliability. We select vendors based on your event’s specific needs, preferences, and budget. Our team ensures that each vendor aligns with our high standards and your event’s overall theme and style. We aim to engage with sustainable and mindful vendors.
Q: What happens if there are unexpected issues on the day of the event?
A: As experienced event planners, we are well-prepared to handle unexpected issues. We always have contingency plans in place and our team is adept at problem-solving on the spot to ensure your event runs smoothly. We recommend asking us about our staffing options for your event. We do have options available that are inclusive of full event presence on the day to handle any shifty surprises.
Q: What is your cancellation and refund policy?
A: Our cancellation policy is outlined in our contract. Generally, we require a notice period for cancellations. The refund amount may depend on how close to the event date the cancellation occurs, and any non-recoverable expenses already incurred. Vendors cancellation policies are separate to ours, and any funds already paid may be non refundable.
Q: How are payments handled?
A: We typically require a deposit to secure our services and start the planning process to get a formal proposal to you, this is nonrefundable. Then, followed by scheduled payments leading up to the event. The final payment is usually due a certain number of days before the event. All payment details and schedules will be clearly outlined in our contract.